Visitors with Special Needs



The museum welcomes all visitors. We work to assist visitors with disabilities in obtaining reasonable and appropriate accommodations, and in supporting equal access to services, programs, and activities. Please note that requests for accommodations should be made at least two weeks prior to your visit. For specific questions about wheelchairs, strollers, or other programmatic or equipment needs, see Visitor Services at the museum information desk or call 412.622.3131.

Please contact Carnegie Museums of Pittsburgh’s Diversity Catalyst with concerns regarding accessibility for visitors with disabilities at the museums. On weekdays, call 412.353.4632 or

For more information about the museum’s commitment to accessibility, please visit Carnegie Museums of Pittsburgh Notification/Resolution Procedure under the Americans with Disabilities Act.


Accessible parking spaces are available in our parking garage entered at the corner of Forbes Avenue and South Craig Street.


The museum is accessible to people using wheelchairs and those who need to avoid using stairs. Power assist doors are located at the museum’s main entrances at the front of the building on Forbes Avenue and at the rear of the building via the parking garage, and at the Portal Entry.


Standard, manual wheelchairs are available free of charge at museum coat rooms on first come, first served basis. We also welcome your personal manual or motorized wheelchairs, walkers, or scooters. The museum’s dining areas, gift shops, and restrooms are wheelchair accessible.

Service Animals

Service animals are welcome throughout the building.


In The Moment gallery tour is the museum’s award-winning program for individuals living with Alzheimer’s and other forms of dementia. Call Program Registration (412.622.3288) for information about In The Moment tours for groups from residential facilities or to register for monthly programs for individuals.

The Carnegie Museums of Art and Natural History Gallery Guide app connects you with the museum’s objects in unique, dynamic, and fun ways. Whether you’re in the galleries or at home, you can learn more about the museum’s collection and get a behind-the-scenes view of artwork and exhibitions. Download it to your own device or borrow an iPod from the admission desk.